A Southwest Airlines jet on the tarmac at Austin-Bergstrom International Airport in 2020. Southwest is struggling to stabilize its operations after a winter storm caused a backlog in travel, mass flight cancellations and delays at major airports. Credit: Amna Ijaz / The Texas Tribune
A Southwest Airlines jet on the tarmac at Austin-Bergstrom International Airport in 2020. Southwest is struggling to stabilize its operations after a winter storm caused a backlog in travel, mass flight cancellations and delays at major airports.