We’ve provided answers to some of our most frequently asked questions here.
What is nonprofit news?
Nonprofit news outlets are an alternative to traditional for-profit news companies. Nonprofit news organizations are created for and committed to the communities they serve and also rely on them for financial support. The nonprofit news model aims to make news more accessible to those who can’t afford to pay for news. Nonprofit news organizations are also nonpartisan. The San Antonio Report is a proud member of the Institute for Nonprofit News. You can find more information about nonprofit news and INN by clicking here.
What kind of news does the San Antonio Report cover?
We cover local and regional stories that impact our community, including topics such as Business & Development, Government & Politics, Education, Environment, Arts & Culture, and much more. We never cover sensational crime stories just for the sake of clicks. We’re thoughtful and dedicated to telling the most accurate and robust version of stories in our city.
Membership vs. Subscription
We define members as any individual who makes a donation to support the San Antonio Report. Membership comes with benefits, and most readers cite wanting to support our work and mission as reason for giving. The term subscriber, while used often in national media like the Washington Post or Wall Street Journal and locally at the Express-News, for us means a reader is signed up to receive our free email newsletters.
Please also note that we are not a traditional newspaper, where a reader pays to receive the news. Instead, our news is free and readers like you who value our work and wish it to continue donate to ensure it does indeed continue. Because we are a nonprofit news outlet, when you contribute to the San Antonio Report you directly sustain our mission-driven reporting so all in the metro area can access quality coverage. We do not have a paywall like so many other news sources, and your regular donation makes this and our work possible.
How is the San Antonio Report funded?
The San Antonio Report is funded by grants and donations from businesses, other nonprofit organizations, and readers like you. We also receive funds from businesses who purchase advertising on our website and in our newsletters and sponsor our events. If you would like to donate to the San Antonio Report and support our mission, you can do so here. For information about advertising, visit this page.
When/how do you disclose financial support in articles?
You can read our Donor and Financial Transparency Policy here. If the subject of an article is a financial supporter of the San Antonio Report, there will be a disclosure at the bottom of the article. All sponsored articles are clearly marked as such at the top of the page. Financial support from businesses and/or individuals does not influence our coverage. The San Antonio Report is an independent newsroom.
May I contact the editor(s) with a suggestion for a story?
How may I become a member with the SA Report?
What are the membership levels?
I am a current member. Why isn’t my name on the donor wall?
If you don’t see your name on our donor wall and believe it should be there, please email us at firstname.lastname@example.org to correct this issue.
How may I contact the SA Report for membership information?
If you have questions about membership or need to make a change to your existing membership, contact us at email@example.com.
How may I contact the SA Report to make my monthly or annual contribution?
To update payment information on a recurring donation, please contact us at firstname.lastname@example.org.
To become a member, you can make a one-time, monthly, or annual contribution by visiting https://sanantonioreport.fundjournalism.org/donate/, or by mailing a check and this completed form to 711 Navarro St, Suite 535, San Antonio, Texas 78205.
How do I know if my membership is active?
Your membership is active for one year following your most recent donation. If you have questions about your membership, you can contact us at email@example.com.
How may I cancel a recurring donation or update my payment information, contact information, or donation amount?
If you have questions about your donation or need to make changes, please email us at firstname.lastname@example.org.
What forms of donations are accepted by the SA Report?
The most common ways to donate are by credit/debit card on our website or by mailed check. Apple Pay and Cash App Pay are available on mobile browsers. The SA Report’s tax ID number is 47-4820476. If you have further questions or prefer to give another way, you can reach out to email@example.com.
I have a question about membership benefits. Who should I contact?
How may I contact the SA Report for information on event participation and/or scheduling?
Will I receive a receipt for my donation?
All donations to the San Antonio Report are tax deductible and our federal tax ID is 47-4820476. You will receive an email with transaction details following an online donation. If you make a donation by check, you will receive a mailed thank you letter acknowledging your gift. Tax receipts will be emailed to you in January for all donations made the previous year. If you need a tax receipt sooner than this, you can request one by emailing firstname.lastname@example.org.
How may I contact the SA Report for information regarding advertising for my business?
To request a media kit or discuss advertising opportunities please contact us at email@example.com. For more information about advertising with us, visit this page. We also offer opportunities for various levels of event sponsorship, as well as business memberships which promote visibility for your organization. If you are interested in sponsoring an event, email firstname.lastname@example.org.
How do I sign up for newsletters?
You can sign up for newsletters on this page using your name and email address.
How may I unsubscribe from a newsletter or email roster?
At the bottom of our email newsletters, you will find a link that says “unsubscribe from this list.” Follow this link if you would like to stop receiving all communications from SA Report. If you have done this by mistake, please contact us at email@example.com to resubscribe. You can also customize your email preferences by clicking “update your preferences” and following the prompts.
Can I customize my email preferences with the SA Report?
At the bottom of our newsletters, you will find a link that says “update your preferences.” Click this link and follow the prompts to update your email preferences.
I have not been receiving emails from the SA Report. How may I rectify this?
If you have not been receiving emails from us and you have already checked your spam/junk folder, please contact us at firstname.lastname@example.org so we can make sure you’re subscribed.
I have been receiving duplicate emails. How may I rectify this?
If you have been receiving emails at two different email addresses, please email email@example.com with your concern and specify which email you would like us to contact in the future.
How may I ensure emails are delivered to my updated address?
To update your email address, you can subscribe to newsletters using your new email address on this page. You can then choose to unsubscribe your old email address by clicking the link at the bottom of one of our newsletters received by your old email address. If you unsubscribe by mistake or have trouble with this process, or if you are a member and need to update the email associated with your donations, please contact us at firstname.lastname@example.org.
Do you have an app?
We don’t currently have a mobile app, however, you can add a shortcut to your phone’s home screen by following these instructions:
Navigate to sanantonioreport.org in your browser. Tap the share icon at the bottom-center of the screen. Select “Add to Home Screen.”
Navigate to sanantonioreport.org in your browser. Tap the three dots icon at the top of the screen. Select “Add to Home Screen.”